For the past 2-3 weeks, my 2017 Kenmore fridge was registering 20-30 degrees warmer than normal. The first repair service I called wrongly assumed that this Kenmore was manufactured by LG and told me I should call LG and see whether they would give me a new compressor, since they had been successfully class-action sued regarding their use of "lemon" compressors. After a couple of hours perusing the internet, I discovered that my particular Kenmore had actually been manufactured by Whirlpool, which should have been recognized by the repair shop, insofar as the first 3 digits of the model number were "106", information which I had supplied to them.
So, based on good Yelp reviews, I called AC Appliance & Refrigeration, owned by Rodney Arline, who came by the next morning to diagnose and estimate. He said that if he had to open up the closed system and clean out and put new refrigerant back into the system, it would cost $140. That sounded fair to me, so so I booked him to come back the following morning.
Right on time the next day, he came back with his helper, Steph, and a load of equipment, including nitrogen to flush out the system, and a tank of new refrigerant. Within two hours, they found the problem, a clog in the lines, and flushed and refilled, as promised. Rodney stuck to the estimated price, $140, which I feel was extremely fair, as opening and reclosing this sealed system requires much equipment and skill. I will fight anybody who says I didn't get a good deal. These guys saved me the price and hassle of finding a replacement fridge.
Rodney and Steph were knowledgeable and cordial, and I won't hesitate to call them again the next time their services are needed.
Addendum: The next day, I got up and checked the fridge temperature. To my dismay, although the compressor was humming merrily away, inside the fridge, it was room temperature. I called Rodney and he immediately came by and diagnosed that the new problem was a pinhole leak in one of the metal refrigerant tubes. (My guess is that this was an example of the "weakest link" theory whereby, when one part of a system is fixed, the next weakest link in the system is exposed.) No problem--Rodney got out his soldering tools and, in short order, had the leak expertly repaired. No additional cost to me!
It's been several days since then, and I can report that this Kenmore is running LIKE NEW! It's a great day when you find a repair tech who has the knowledge and integrity of Mr. Arline.